Privacy policy
Privacy Policy
At DomestiPulse, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: This includes details such as your name, shipping address, email address, and payment information, which are necessary for processing orders and providing customer support.
- Technical Information: We automatically collect data like your IP address, browser type, device information, and cookies to enhance your browsing experience and analyze website performance.
- Usage Data: Information on how you use our site, such as pages visited and products viewed, helps us improve our services and tailor recommendations.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders, including shipping and returns.
- To communicate with you about your orders, promotions, or updates via email, using the address [email protected] for customer inquiries.
- To improve our website, products, and services through analytics and feedback.
- To comply with legal obligations and prevent fraudulent activities.
We do not sell or rent your personal information to third parties for marketing purposes.
3. Data Storage and Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. Data may be transferred and processed in locations outside your country, with appropriate safeguards in place.
4. Your Rights Under GDPR and CCPA
Depending on your location, you have certain rights regarding your personal data:
- Access and Portability: You can request a copy of the personal data we hold about you.
- Correction and Deletion: You may ask us to correct inaccuracies or delete your personal data, subject to legal exceptions.
- Opt-Out of Sale: Under CCPA, California residents can opt-out of the sale of their personal information (though we do not sell data).
- Objection and Restriction: You can object to certain processing activities or request restrictions on how we use your data.
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and gather analytics. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
6. Third-Party Sharing
We may share your information with trusted third parties, such as payment processors and shipping carriers, solely for order fulfillment and service improvement. These parties are contractually obligated to protect your data and comply with privacy laws.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please email us at [email protected]. We are dedicated to addressing your inquiries promptly and transparently.
